Privacy Policy

Stately Cloud, Inc. (“Stately,” “we,” “us,” or “our”) provides a scalable backend service that allows our customers to develop fast and reliable cloud-based applications. This Privacy Policy is designed to help you understand how we collect, use, process, and share your personal information, and to help you understand and exercise your privacy rights.

1. Scope
2. Personal information we collect
3. How we use your personal information
4. How we disclose your personal information
5. Your privacy choices and rights
6. International transfers of personal information
7. Retention of personal information
8. Supplemental notice for california residents
9. Other provisions
10. Contact us

1. Scope

This Privacy Policy applies to personal information processed by us, including on our websites and other online or offline offerings. To make this Privacy Policy easier to read, our websites and other offerings are collectively called “Services.”

An Important Note: This Privacy Policy does not apply to any of the personal information that our customers may collect and process using Stately’s Services (“Customer Data”). Our customers’ respective privacy policies govern their collection and use of Customer Data. Our processing of Customer Data is governed by the agreements that we have in place with our customers, not this Privacy Policy. Any questions or requests relating to Customer Data should be directed to the appropriate customer.

2. Personal information we collect

The categories of personal information we collect depend on how you interact with us, our Services, and the requirements of applicable law. We collect information that you provide to us, information we obtain automatically when you use our Services, and information from other sources such as third-party services and organizations, as described below.

A. Information You Provide to Us Directly

We may collect the following personal information that you provide to us:

• Account Creation
  • We may collect information when you create an account, such as your name, email address, and desired username. For enterprise users, we may also collect information from you, including the name and address of your company and your role with respect to the company. We may further collect information about authorized users who you authorize to use the Services on behalf of your company.
• Purchases
  • We may collect personal information and details associated with your purchases, including payment information. Any payments made via our Services are processed by third-party payment processors, like Stripe. We do not directly collect or store any payment card information entered through our Services, but we may receive information associated with your payment card information (e.g., your billing details).
• Your Communications with Us
  • We may collect personal information, such as your name, email address, phone number, or mailing address when you request information about our Services, register for our newsletter, request customer or technical support, apply for a job, or otherwise communicate with us.
• Interactive Features
  • We and others who use our Services may collect personal information that you submit or make available through our interactive features (e.g., messaging and chat features, commenting functionalities, forums, blogs, and social media pages). Any information you provide using the public sharing features of the Services (referred to herein as “User Content”) will be considered “public,” unless otherwise required by applicable law, and is not subject to the privacy protections referenced herein. Please exercise caution before revealing any information that may identify you in the real world to other users.

B. Information Collected Automatically

We may collect personal information automatically when you use our Services:

• Automatic Collection of Personal Information
  • We may collect certain information automatically when you use our Services, such as your Internet protocol (IP) address, user settings, MAC address, cookie identifiers, mobile carrier, mobile advertising, and other unique identifiers, browser or device information, location information (including approximate location derived from IP address), and Internet service provider. We may also automatically collect information regarding your use of our Services, such as pages that you visit before, during, and after using our Services, information about the links you click, the types of content you interact with, the frequency and duration of your activities, and other information about how you use our Services.
• Crash Reports
  • If you send them, we may also collect personal information related to such crash reports, including detailed diagnostic information about your device and the activities that led to the crash.
• Your Communications with Us
  • We may collect personal information, such as your name, email address, phone number, or mailing address when you request information about our Services, register for our newsletter, request customer or technical support, apply for a job, or otherwise communicate with us.
• Interactive Features
  • We and others who use our Services may collect personal information that you submit or make available through our interactive features (e.g., messaging and chat features, commenting functionalities, forums, blogs, and social media pages). Any information you provide using the public sharing features of the Services (referred to herein as “User Content”) will be considered “public,” unless otherwise required by applicable law, and is not subject to the privacy protections referenced herein. Please exercise caution before revealing any information that may identify you in the real world to other users.

3. How we use your personal information

We use your personal information for a variety of business purposes, including to provide our Services, for administrative purposes, and to market our products and Services, as described below.

A. Provide Our Services

We use your personal information to fulfill our contract with you and provide you with our Services, such as:

10. Contact Us

If you have any questions about our privacy practices or this Privacy Policy, or to exercise your rights as detailed in this Privacy Policy, please contact us at:

Stately Cloud Inc.
100 N Howard St Ste R
Spokane, WA 99201
[email protected]